By apryl, 21, June 2016 | #client engagement
With Koffeed, your waiting room can become an interesting, interactive space to connect and engage with people, using your company logo, your brand colors and your discretion on what is appropriate for the feed.
Waiting. Everyone does it. In lines, at stop lights, in restaurants, we all have to wait. We even have rooms designated just for waiting.
Thanks to social media, waiting rooms of the twenty-first century were revolutionized forever. The smart phone made thumbing through old magazines and watching a looping informational videos a thing of the past.
Koffeed holds yet another revolution. By harnessing the power of Twitter, Koffeed aggregates hashtags of your choice and displays them for all to see – especially interesting for a captive audience like the one in your waiting room. Your office can become an interesting, interactive space to connect and engage with people, using your company logo, your brand colors and your discretion on what is appropriate for the feed.
You can also use Koffeed to see what your clients are talking about. Guests can tell you immediately if they’ve been waiting too long, if your paperwork is hard to understand or even if the water cooler is running low. Koffeed lets you analyze the success of each “campaign,” as well, so you can find out what hashtags and techniques your patients respond best to.
Keep patients informed by adding useful information to the feed – from tips on how to stay healthy, what they should have ready before being tended to by an employee, or even building a more personal relationship by letting clients learn about their doctors, nurses or dentists. Imagine being able to give prizes to patients for answering quiz or survey questions on the screen, or being able to troubleshoot problems as they come up by answering questions they have for you.
Koffeed updates automatically, in real time, as people tweet – so there is no shortage of new, engaging content as long as users are talking about your business. Simply by telling patients they can become part of the conversation as they sign in to your office – especially one displayed on-screen for other patients to interact with – can get them started. After that, Koffeed will help you stay on top of the feed, allowing you to keep it going.
Waiting doesn’t have to be a dull fact of life anymore – with Koffeed, it can be an opportunity to further your office’s brand and connect with patients on an entirely new level.